Setup
Set users, locations, taxes, catalog items, bundles, and price lists.
pet cremation operations software
Peaceful Path Memorial Software
One calm operating system for pet cremation case entry, partner pricing, case movement, payments, audit history, and the daily queue.
Case workflow
Beta Case entry
Open work with pet, parent, service, pricing, and signature details.
Case record
Track status, pricing, totals, payments, notes, audit history, and certificate images.
UsersSignup, roles, onboarding, security, and account recovery are already part of the product.
PricingCatalog items, bundles, retail pricing, and partner price lists are in the current workflow.
CasesPet details, selections, status, payments, history, and certificate images stay together.
QueueSearch, sort, scan case indicators, and keep status moving from one daily worklist.
Built for daily operations
The core workflow your team needs to run every case.
PCS brings locations, catalog pricing, partner price lists, case details, payments, audit history, and the daily queue into one operating record.
Included
Users and access
Roles, signup, onboarding, security settings, forgot password, reset password, and role-based entry into admin or client surfaces.
Keep staff, administrators, and client users on the right side of the workflow from the start.
Included
Locations
Primary locations, partner locations, location-scoped query filtering, and tax setup.
Run your own location and partner locations without mixing up pricing, tax, or case visibility.
Included
Catalog
Bundles, cremations, products, services, choices, weight-based pricing, and catalog tags are in place.
Build the cremations, products, services, and bundles your team actually sells.
Included
Price lists
Catalog items, bundles, partner pricing, retail pricing, and pricing sync for matching catalog records.
Partner pricing and your own retail pricing can both live on price lists instead of separate sheets.
Included
Cases
Pet, status, location, price-list pricing, line items, tax and quantity calculations, pet parent linking, manual payments, audit history, certificate image uploads, and process stages.
The case becomes the shared record for care, pricing, payments, history, and return.
Included
Case queue
Private-note and special-request indicators, search, open-case and balance stats, quick status changes, and sorting.
See what needs attention, update status quickly, and keep the day moving.
Case workflow
One practical path from setup to closed case.
Configure the operation, open cases, price the work, record what changed, and run the day from the queue.
Setup
Set roles, locations, tax rules, catalog items, bundles, and price lists.
Case entry
Start work with pet, parent, service, pricing, and signature details.
Case record
Use the case as the shared record for status, pricing, totals, payments, notes, audit, and images.
Daily queue
Search, sort, scan indicators, review stats, and change status from the queue.
Return and close
Move through started, processing, done, and closed with clear status history.
Accountability
Chain of custody without making care feel clinical.
Know where every pet is, what was agreed, and what changed along the way. The timeline keeps staff aligned while family-facing communication stays clear and compassionate.
4 staff members updated this case today
Intake completed
Monday, 9:30 AM • Sarah Miller
ConfirmedIn our care
Tuesday, 11:15 AM • Care team
ActiveProcessing
Wednesday • Crematory team
ScheduledReady for return
Awaiting processing completion
PendingWhy teams try PCS
Spend less time rebuilding the story of a case.
PCS is for teams that want fewer spreadsheets, fewer disconnected notes, and a clearer daily view of what needs attention.
Launch roadmap
Start with the operating loop. Add the next high-value workflows.
The beta keeps focus on what operators use every day, then expands into intake, scheduling, driver lists, print assets, client portal access, and feedback tools.
Core beta workflow
The beta starts with the daily operating loop: staff setup, locations, pricing, cases, payments, and the case queue.
- Users, roles, signup, onboarding, security, forgot password, and reset password
- Primary and partner locations with scoped filtering and tax setup
- Catalog setup for bundles, cremations, products, and services
- Price lists for partner pricing and retail pricing
- Case records with pet, status, location, line items, totals, manual payments, audit history, and certificate images
- Case queue with note/request indicators, search, stats, quick status changes, and sorting
Near-future updates
The next work stays close to the same case record, adding more scheduling, family visibility, and feedback loops.
- Expanded intake options with location-specific wording, branding, and instructions
- Certificate templates plus paw and nose image uploads for printing
- Daily calendar with year, month, week, and day views
- Driver pickup and return lists
- Client portal case history for pet parents
- Quick status advancement from the case and queue
- Pop-up feedback surveys to gauge usefulness and roadmap priorities
- Family and clinic notification templates
Beta exchange
Join the beta and help shape the operating system for pet aftercare.
Get early access, run real cases through the workflow, and tell us what would make PCS indispensable for your team.
FAQ
Questions operators ask before trying PCS.
Practical answers for teams moving pricing, cases, payments, and returns into one system.
Why would a crematory or funeral home try PCS?
PCS gives the team one place to open a case, apply the right pricing, track status, record payments, and keep the care history attached.
What can a beta team run in PCS?
A beta team can set up users, locations, catalog items, bundles, price lists, tax settings, case records, line items, totals, manual payments, audit history, and a searchable case queue.
Does PCS support partner pricing?
Yes. PCS supports catalog-based pricing and price lists for partner or retail workflows, including bundles and location-based case pricing.
Can staff change a case after intake?
Yes. Staff can update status, service selections, notes, payments, parent information, and return details as the case moves. Sensitive changes stay visible in audit history.
What does beta participation include?
Beta teams get early access during active product development and a direct feedback loop on the workflows they use every day.